Frequently Asked Questions
1. What happens if a traveler cancels a trip?
- Please refer to term and condition
2. Which is the easy way to reach orangutan tanjung puting?
- From Jakarta is the nearest way with daily direct flight.
3. what is the payment method?
- we have two types of receiving the payment 1). Bank wired transfer on behalf our company bank account, 2). Credit card through PayPal on our business PayPal account.
4. Does your bank account personal?
- No, we have company bank account as well as our PayPal account is business. Both account is legitimated and verified by the two institution. This is a trust where you can feel save in soul and mind when sending the fund to us. Because company bank account is protected by government.
5. About the tour, do you confirm it is a private trip?
- Yes, we do serve all is private trips based on the group of your friends or family.
6. How do i make booking?
- To book tour packages, please drop us email by mentioning the tour code, number tour participant/s who is joining the trip and domestic flight assistance includes each name of people for flight booking (if any), we will respond your email less than 6 hours business working day.
To book room hotels, some of the rooms and prices might not be available for some dates. To see a confirmed, final rate for your booking request, please email us directly by mentioning the hotels name, type of room, bed configuration(single/twin/double) and periods of stay/night. we will respond your email enquiry less than 6 hours business working day.
7. Does Indonesia-Trip.Com offers tour packages throughout Indonesia?
- Yes, We do offers tour packages all over Indonesia as we know our land better. Descriptive day to day trip itinerary, tour price, flight details and airfares, further information and private trip arrangement, please do not hesitate to email us , we are here to serve you better.